Use this page to find current Degree Navigator service information, troubleshoot common access issues, and determine where to go for assistance.
Degree Navigator is unavailable daily from 8:30 a.m. to 8:45 a.m. for maintenance.
Alerts and Maintenance
View current Degree Navigator maintenance information and active service alerts on the Alerts and Maintenance page
Alerts and Maintenance
Troubleshooting
Review common Degree Navigator access, authentication, browser session, and authorization issues.
Troubleshooting
Degree Audit or Program Requirement Questions
If a course is not applying as expected, a requirement appears incorrect, or an audit does not reflect the approved program requirements, contact the appropriate academic department or Degree Navigator support.
Advisor Access and Training
Faculty and staff who need Degree Navigator Advisor access should review the Degree Navigator Advisor Access page. Departmental advisors who enter exceptions should review the Departmental Advisor Training resources.
Degree Navigator Support
For New Brunswick Degree Navigator questions, contact
Rutgers IT Help Desk
NetID, password, or university authentication problems should be directed to Rutgers IT Help Desk.