For New Brunswick Degree Navigator questions, contact the Degree Navigator support team at:
Degree Navigator Support Can Assist With
- Degree Navigator advisor access questions.
- Advisor training and exception questions.
- Student audit issues that require Degree Navigator review.
- Questions about how approved program requirements are represented in Degree Navigator.
- Departmental testing and review questions.
- Degree Navigator update windows and programming questions.
- Corrections to existing Degree Navigator programming.
Academic Program Questions
Questions about the interpretation or approval of academic requirements should be directed to the academic department, school, or appropriate curriculum office. Degree Navigator reflects approved requirements but does not establish curriculum policy.
NetID and Authentication Support
For Rutgers NetID, password, or university authentication problems, contact Rutgers IT Help Desk.
What to Include When Reporting an Issue
- For a student specific issue, include the student’s Rutgers ID and a brief description of the audit problem.
- For a program issue, include the program name or code, effective term when known, and the requirement involved.
- For an access issue, include the user’s name and NetID and describe the access that is not working.
- For a technical issue, include the error message and the approximate time the problem occurred.